The people (and bots) behind Bayon

Our team is certified, locally based, and knows your environment by name. And when they're off the clock, our AI agents aren't.

In Minneapolis since 2012Certified engineers4 AI agents and 80+ automations on the clock

The Bayon team standing together in front of a weathered wood wall

People who know your name and your setup

Jon TaylorJon Taylor holding a clamshell iBook
Jon Taylor
Founder & CEO
Jeff FieldsJeff Fields framing a shot with his phone held up like a camera viewfinder
Jeff Fields
Service Manager
Norma SaavedraNorma Saavedra surrounded by floating Apple devices
Norma Saavedra
Projects & Help Desk
Kandus MayberryKandus Mayberry balancing a laptop and a book on her head
Kandus Mayberry
Sales & Account Management
Tony FieroTony Fiero framing a shot with his phone held up like a camera viewfinder
Tony Fiero
Help Desk
Jack Skogg
Jack Skogg
Help Desk

Our agents never clock out

They run our business every day, and we build the same kind of AI automation for clients.

4 agents · 80+ automations running

Wags

CFO Agent

Watches cash flow, accounts receivable, and QuickBooks data, flags anything unusual, and delivers a plain-language financial brief every Monday, so nothing slips through the cracks.

What it handles
  • Weekly P&L + cash flow brief
  • Overdue invoice alerts at 30, 60, and 90 days
  • Contract expiration report

Radar

Service Desk Agent

Reads every support ticket, classifies issues, spots patterns, and delivers daily briefings on what was resolved and what needs attention, before it escalates into a bigger problem.

What it handles
  • Ticket triage + auto-categorization
  • Daily ops summaries via Teams
  • Recurring issue pattern detection

Penny

Billing Agent

Audits every Microsoft 365 and SaaS license across the client base. Finds unused seats, shared mailbox mismatches, and savings opportunities, then flags them for action.

What it handles
  • Microsoft 365 license audits
  • Shared mailbox compliance checks
  • License reconciliation

Milton

Bookkeeper Agent

Reconciles transactions, categorizes expenses, and matches receipts to the right accounts automatically. Keeps the books current so month-end close is a formality, not a scramble.

What it handles
  • Automated transaction categorization
  • Receipt-to-expense matching
  • Monthly reconciliation checks

And the automations that never sleep

Behind the agents, more than 80 automations keep networks, onboarding, documentation, and backups running on schedule.

Network monitoring

Watches every client network around the clock, confirms outages before raising the alarm, and runs firmware updates overnight.

Onboarding & offboarding

Turns new-hire and offboarding forms into a complete set of tasks, then tracks every milestone to done.

Documentation

Keeps client documentation current and flags expiring warranties, certificates, and Apple Business tokens before they lapse.

Backups & oversight

Watches every other automation, backs up our data every hour, and proves the backups actually restore.

Ready to meet the team?

No pitch deck. Just an authentic conversation about your IT and whether we're the right fit.

Jon TaylorJeff FieldsNorma SaavedraKandus MayberryTony FieroJack Skogg

The same people who know your setup, every time you call. No ticket queue.

Book a free discovery call