Built in Minneapolis. Built to be excellent.

Bayon is a small, focused team in Minneapolis and Northwest Arkansas specializing in IT support, cybersecurity, and AI-driven automation, backed by a culture that treats customer support like it actually matters.

A Bayon engineer at work

Started small. Stayed hands-on.

A Bayon engineer at work

Jon started Bayon in Minneapolis in 2012 out of a simple love of working with technology and solving problems for clients, and a frustration that most IT companies treated small and mid-sized businesses like a ticket queue instead of a relationship. We built something different: a team that actually knows your business, answers the phone, and shows up.

We're part of the Apple Partner Network and manage hundreds of Mac, iPhone, and iPad devices across the Twin Cities, deep Apple expertise most IT providers don't bother building. That's exactly what makes us a strong fit for hybrid Windows and Mac organizations: your Mac side gets treated as a specialty instead of an afterthought, and we support Windows environments just as seriously. Our email security stops the scams that cost businesses the most. We've also built out a fully deployed Managed Automation practice to help clients automate the busywork that used to eat their week.

That's still how we operate today: two offices, in Minneapolis and Northwest Arkansas, direct access to the people who actually manage your systems, and IT that feels like a relationship, not a rotating help desk queue.

Our values.
The standards we live by.

They aren't goals to hit someday. They came from real moments and real people showing what Bayon looks like at its best, and when we live them, our clients feel it.

Our standard

Excellent

We do work we're proud of.

Every detail. Every handoff. Every time. Our clients feel it, and so do we.

Our practice

Attentive

We listen first. We notice early.

Attention is how we show respect, for each other and for the trust our clients place in us.

Our trust

Authentic

We tell the truth, with care and humility.

Honesty is how we grow, and how we earn the right to keep growing together.

Our fuel

Fun

We enjoy the work and each other.

Joy keeps our standard sustainable and our team strong.

Local, certified, and reachable

Our engineers are certified, locally based, and focused on a small number of clients so they actually know your environment. You're not calling a help desk. You're calling someone who knows your building, your setup, and your preferences, and has for years.

We've also built a team of AI agents that run 24/7, handling the operational work that used to fall through the cracks, so our human team can focus on what actually needs a human.

Meet the full team
The Bayon team

Ready to see what real IT looks like?

Book a free 30-minute discovery call. We'll learn about your setup and what you need, and figure out together if we're a good fit.

Jon TaylorJeff FieldsNorma SaavedraKandus MayberryTony FioreJack Skoog

The same people who know your setup, every time you call. No ticket queue.

Book a free discovery call